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Purpose-built for reliable final-mile delivery

Ziing delivers final-mile logistics solutions for enterprises that demand efficiency, consistency, and a great customer experience at scale.

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Our story

 

Ziing was founded to solve a growing problem in logistics: as delivery networks scale, reliability and customer experience breaks down. Traditional models — owned fleets or fragmented regional carriers — struggle to keep pace with rising customer expectations, tighter delivery windows, and increasing operational complexity.

  • Traditional delivery networks are broken

  • Rising delivery costs and shrinking margins

  • Under-utilized fleet capacity and fragmented operators

  • Pressure to decarbonize without clear, affordable paths

  • Technology that doesn't connect fleets, shippers, and data

Ziing was built to operate delivery ecosystems, not just routes. We deliver what’s missing: Orchestration, intelligence, and accountability.

What we do

 

Ziing designs, operates, and continuously optimizes final-mile delivery programs across North America.

  • We combine

  • Purpose-built partner networks

  • Operational governance and accountability

  • Intelligent end-to-end coordination 

This delivers the benefits of a private fleet — without the cost, complexity, or liability.

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How we do it differently

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  • Ziing operates as

  • A single point of accountability

  • An orchestrator of capacity

  • A partner focused on long‑term performance 

  • Behind the scenes, our operations are enabled by Ziing.ai — the intelligent platform that coordinates routing, execution, visibility, and financial workflows across the delivery network.
  • Our technology DNA
  • Ziing.ai is developed by Ziing.ai, our dedicated product and engineering organization. Ziing.ai exists to turn real‑world logistics complexity into practical, production‑ready intelligence tools — building the systems that allow Ziing to operate reliably today while preparing for increasingly automated, data‑driven execution tomorrow.

Our core values

These values guide how we operate — with clients, partners, and one another

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Humble

We prioritize the collective good and earn trust through execution. 

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Hungry

We are driven to innovate, exceed expectations, and relentlessly pursue excellence. 

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Mindful

We operate with intention, care and accountability. 

Meet the Team

Founded by supply chain and technology experts. Logistics experience and ingenuity. In addition to the countless agents and owner operators in our network, our leadership team collectively has over 65 years of experience in the logistics and transportation industry.

Chris

Chris Higham

President & CEO

Chris is a senior executive with over 20 years of expertise in the transportation and courier industry. He brings a broad range of experience in all functions of an organization with a specific eye for acquisitions resulting in new market expansion and development of adjacent services. He has led significant business transformations, helping clients develop new go-to-market strategies, including multi-client joint distribution agreements and expansion from B2B to B2C.

Todd Terry

Todd Terry

VP, Operations

Todd is a Senior Executive with over 25 years of experience in sales, operations, and customer service within the banking and transportation industry. Todd has built a reputation for achieving results through developing high-performing teams centred around superior internal and external client experiences.

Rajan K

Rajan Kanwar

VP, Technology

Rajan has over fifteen years of experience in developing and executing digital transformation blueprints and has successfully delivered programs at Fortune 500 companies in banking, staffing, transportation and logistics, healthcare, travel, and tourism, automotive, and many more. Rajan’s leadership and strategic direction have helped connect on-demand and omnichannel technologies to facilitate the deployment of AI, enterprise automation, cloud, and native mobile and web technologies based on microservices architecture.

Bigelow

Mathew Bigelow

VP, Product - Logistics Solutions

With over 20 years in the Final Mile segment, Mathew is a seasoned supply chain professional equipped with extensive Industry experience in technology, sales, and operations. Through a consultative and systematic approach to achieving best-in-class technology-enhanced solutions, Mathew has led multiple organizations through new market launches, specialized service lines, and succession strategies.

Kim

Kim Glenn

VP, Finance & Human Resources

Kim Glenn brings a unique dual-role perspective, aligning strategic financial management with a people-first approach to drive sustainable growth. By leading both finance and human capital functions, she ensures operational excellence, fiscal responsibility, and a high-performing, engaged workforce.

With over 25 years of experience in the transportation, trucking, and railroad industry, Kim has built deep expertise in financial stewardship, budgeting, and resource allocation, alongside a strong foundation in HR strategy, labour relations, contract negotiations, mergers & acquisitions, and total rewards program design. This combination of financial acumen and human resources leadership positions her to deliver lasting business success through sound fiscal management and a thriving workplace culture.

Chris

Chris McPhail

VP, Marketing & Communications

Chris is a marketing and communications leader with over 20 years of experience spanning agency leadership, corporate communications, digital transformation, and strategic campaign execution across B2B and B2C. Before Ziing, he operated a full-service marketing agency that served clients ranging from national enterprises to emerging brands. Today, he leads Ziing's marketing function and partners with clients on communications tied to onboarding and platform integration. He is also a key voice in the development of Ziing's proprietary technology, contributing to roadmap strategy, User Experience and adoption of AI tools designed to elevate productivity for both internal teams and clients.

Anwesh

Anwesh Dayal

Director of Operations, Eastern Canada

Anwesh Dayal is a seasoned operations manager and team leader with over 16 years of experience working with brands across the globe. His expertise lies in supply chain, logistics, and distribution management, complemented by a knack for setting up new business processes, optimizing existing ones, and harnessing the power of data analytics. Anwesh's exceptional analytical skills, drive efficiency and innovation within his teams. A multilingual communicator, he effortlessly bridges cultural and linguistic gaps to foster collaboration and understanding. Renowned as a seasoned team player, Anwesh is celebrated for his ability to inspire and lead diverse teams towards shared goals with unwavering dedication and professionalism.

Aaron

Aaron Eliason

Director of Operations, Western Canada

Aaron Eliason is an accomplished manager with expertise in business management, operational analysis, team building, coaching for success, and customer service. With a background in communications, he brings over 20 years of experience to the transportation industry. Aaron is known for his adeptness in fostering strong teams and driving business development initiatives. His commitment to excellence and customer satisfaction has consistently set him apart in the industry. With a proven track record of success, Aaron is determined to continue making significant contributions to Ziing and their customers.