How to Solve Peak Season Overflow Without Compromising Quality
Published: September 8, 2025 | Reading time: 3 minutes
Every Fall, final-mile carriers brace for the same challenge: peak season overflow. Last year’s Black Friday alone saw record surges, and a new report by UPS Capital shows shipping volumes are up 30% since 2023, with online shopping forecasted to keep growing more than 10% annually through 2027.
With parcel volumes surging and customer expectations higher than ever, even the most prepared hubs feel the strain. The question isn’t whether peak season will bring pressure—it’s whether you can scale fast enough without compromising quality.
At Ziing, we’ve supported the largest national carrier through multiple peak seasons, and we’ve learned that success comes down to three things: reliable drivers, scalable capacity, and seamless integration.
The Peak Season Problem
When demand outpaces fleet capacity, hubs face three critical risks:
- Strained Resources: Too few vehicles face tighter schedules.
- Bottlenecked Operations: Teams stretched beyond their limits, leading to driver fatigue and burnout.
- Customer Dissatisfaction: Missed deliveries and service claims that erode brand trust.
Traditional outsourcing often creates as many problems as it solves—unreliable drivers, inconsistent performance, and steep learning curves that slow operations down.
A Smarter Way to Scale
Ziing’s Fleet Assist is on-demand fleet support designed specifically to help carriers expand delivery capacity quickly, without sacrificing quality.
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Rapid Deployment: Whether you need next-day support or a full ramp-up in under two weeks, Ziing can launch directly from your dock, integrate with your team, or provide cross-dock and sortation capacity to keep freight moving.
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Proven Experience: Backed by 3+ years supporting national carrier peak operations, our drivers, dispatchers, and managers know the model inside and out.
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Optimized Productivity: We structure routes for both efficiency and sustainability—averaging 70–80 stops per driver per day—maximizing piece counts without burning out your team.
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Tech Flexibility: Work seamlessly in your system, or let us plug you into Ziing’s technology platform for full visibility and performance tracking.
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Reliability: Year over year, our partners see fewer no-shows, faster loading, and stronger route completion percentages during the toughest weeks of the season.
The Result: A Seamless Peak Season
Whether you need 10–15 drivers tomorrow or 30+ drivers daily at a week’s notice, Fleet Assist adapts to your needs. Our sweet spot (20–30 drivers per hub) has consistently delivered the highest levels of quality and consistency.
With onboarding in as little as three days, competitive rates, and a team of experienced, service-focused drivers, Ziing makes it simple to scale up without sacrificing performance. Backed by deep operational expertise, our managers ensure smoother integration and proactive problem-solving.
Carriers who partner with Ziing don’t just get extra drivers; they get an extension of their own team, combining flexibility, reliability, and proven experience to turn peak season chaos into a well-executed operation.
Ready to Get Ahead of the Rush?
Don’t wait until parcels pile up. Let’s make this your smoothest peak season yet.
Learn more: Ziing.com/fleet-assist
Or contact our Fleet Assist team directly: scoss@ziing.com or jlypchuk@ziing.com
